Tukwan Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using Tukwan's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Tukwan provides travel booking services, tour packages, and marketplace services for authentic African travel experiences. Our platform connects travelers with local guides, accommodations, and cultural experiences throughout Ghana.
3. User Accounts
To access certain features of Tukwan, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Booking and Payment Terms
All bookings made through Tukwan are subject to availability and confirmation. Payment terms vary by service provider. Tukwan Wallet users may receive discounts on select services. Cancellation policies vary by tour package and service provider.
5. Tukwan Wallet
Tukwan Wallet is our digital payment solution that offers convenient payment options and exclusive discounts. Wallet terms and conditions apply separately and are available in your account settings.
6. User Conduct
Users agree to use Tukwan services responsibly and in accordance with local laws and customs. Inappropriate behavior, harassment, or violation of local customs may result in service termination.
7. Limitation of Liability
Tukwan acts as an intermediary between travelers and service providers. While we strive to ensure quality experiences, Tukwan is not liable for the actions of third-party service providers, weather conditions, or other circumstances beyond our control.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of Tukwan services, to understand our practices.
9. Modifications to Terms
Tukwan reserves the right to modify these terms at any time. Users will be notified of significant changes via email or platform notifications.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: team@tukwan.app
Phone: +233 538132303